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The Era of Zero Disruption is Here

Eliminate issues. Don't manage them.

Start preventing issues before they impact digital experience. Move toward autonomous operations at your pace, with your controls. Cut tickets, escalations, and downtime. Keep employees productive.

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Riverbed Named a Leader 2x! 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Tools (DEX)

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Built for Prevention. Built for Zero Disruption.

Dashboards and alerts help you detect problems. Zero Disruption requires preventing them. Riverbed enables AI to act, not just observe, with policies, approvals, and auditability built in. Powered by the Riverbed Intelligence Layer, issues are resolved before employees ever feel the impact.

AI-Ready Signals

Direct measurement across users, devices, networks, and applications, in real time, so disruption has nowhere to hide.

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Contextual Correlation

Cross-domain correlation that understands what changed and why, enabling fast, precise root cause, not guesswork.

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Governed, Trusted AI

AI agents that start with recommendations, then automate with approval, and expand to policy-bound autonomy as you gain confidence.

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Designed for AI

Autonomous IT becomes possible only when the architecture is designed for AI from the start. Riverbed unifies data, visibility, telemetry, and experience insight into a common architectural foundation, so intelligence can be trusted to act within your change control, not just analyze. Partial visibility and inferred data limit autonomy; trusted prevention requires architecture built to measure everything that matters, across data, infrastructure, and experience.

Full Ecosystem Visibility

True end‑to‑end visibility across your entire environment. See users, applications, devices, and networks together, not inferred or stitched after the fact, so teams can quickly understand what’s happening, where it started, and what’s actually causing impact.

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Data Structure

A unified data foundation for humans and AI. Telemetry and experience data are captured and organized in a single, consistent structure, so AI and operators work from the same accurate source of truth and can correlate signals across domains for faster, more confident action.

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Zero Blind Spots

High resolution data that doesn’t miss what matters. High frequency, high resolution telemetry captures short lived and complex issues as they happen, ensuring critical signals aren’t lost and root cause can be pinpointed faster to reduce time to resolution.

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Experience Insights

Understand impact through real digital experience. Experience signals show how issues affect employees and users, not just infrastructure, so teams can prioritize the problems that matter most and prevent disruption before productivity is affected.

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Open Architecture

Integrate the third party tools and data you already use. Connect any external data source or system so AI and teams can work across your full environment. Preserve flexibility, speed time to value, and avoid vendor lock in as your stack and priorities evolve.

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Riverbed AI in Action

Major European Manufacturer

86% Reduction in False Alerts

Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.

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Top 5 Global Bank

$6M+ Annual Savings

AI & automation reduced resolution time by 25% for 75,000+ monthly tickets, driving operational savings and instant ROI.

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Integrated Energy Company

Over 10,000 IT Service Desk Hours Saved per Year

More than 43,000 annual AI-driven automations executed annually to ensure compliance and reduce risk.

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Global HR Solutions

1000+ Days of User Productivity Gained Annually

2.5M+ AI remediations annually, improving productivity and compliance while saving over $850k in software asset management.

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The Princess Alexandra Hospital NHS Trust

Saving £2.5 to £3M in IT Costs Over a 5-year Period

“We’re leveraging AIOps to improve IT Service Desk efficiency and clinician productivity. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.” - Zeno Tadjine, ICT Support Officer

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Multinational Healthcare Provider

Achieved 100% Successful Migration

By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours.

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Major US Wireless Service Provider

$1M Annual Savings

Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation.

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Global Federal Credit Union

$1.5M in Annualized Savings

“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops

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Top 5 Global Financial Institution

14M+ Remediations this Year

Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings.

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Kent Community Health NHS

Saved 2700+ Hours Monthly

Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.

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