We are proud to announce that Riverbed has been recognized as a Leader for the second consecutive year in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Tools. This evaluation acknowledges Riverbed as a Leader based on Completeness of Vision and Ability to Execute.

This recognition, in our view, affirms Riverbed’s strategy and relentless delivery of new products and capabilities. Our unified platform empowers global organizations to transform employee experiences, drive productivity, and build the intelligent, AI-powered workplace of the future. From mission-critical applications to frontline devices, Riverbed delivers high-performance digital experiences at scale — across every app, device, and network.

Why Digital Employee Experience Is Now Mission Critical

Today’s employees expect fast, seamless digital experiences — from any location, on any device, using any application. When performance lags, productivity drops, support tickets spike, and engagement suffers.

At the same time, IT and business leaders are under pressure to:

• Deliver proactive, scalable support
• Personalize experiences to employee roles and needs
• Feed GenAI and Agentic AI systems with clean, contextual telemetry
• Maximize the value of digital investments across apps, infrastructure, and devices

A strong DEX strategy is no longer optional — it is foundational to the AI-driven organization.

Riverbed Is a Leader Again 

Riverbed continues to excel by combining innovation, simplicity, and scale across the digital experience lifecycle — from data collection to intelligent automation.

In the past year, we have delivered powerful platform enhancements, including:

• Aternity Mobile: The industry’s first mobile-first DEX solution for iOS, Android, and ChromeOS visibility at scale
• Riverbed UC Module: End-to-end diagnostics for Teams, Zoom, WebEx, and Google Meet, covering VoIP, video, media, peripherals, and network
• IQ Assist: GenAI-powered insights and no-code automation embedded into IT workflows
• SmartOTel™ with OpenTelemetry: Context-rich telemetry that powers AI, observability, and business insights
• Deep integration with Intel: Visibility into Thunderbolt connected peripherals and Wi-Fi performance

Riverbed isn’t just measuring experience — we’re delivering AI-ready, enterprise-scale DEX across every touchpoint.

Looking Ahead: DEX in the GenAI and Agentic AI Era

As enterprises embrace GenAI and Agentic AI, real-time digital experience data becomes foundational. Intelligent agents and autonomous systems rely on precise, contextual insights to enable self-healing workflows, dynamic optimization, and predictive service delivery.

Riverbed is uniquely positioned to lead this transformation. Our platform captures high-fidelity experience data across every touchpoint and converts it into actionable insights and intelligent automation.

With IQ Assist, Riverbed brings this vision to life — enabling GenAI-powered guidance and automated resolutions directly within IT workflows. By combining real-time diagnostics with AI-generated recommendations and no-code automation, IQ Assist empowers service desk and IT teams to resolve issues faster, reduce escalations, and adapt in real time.

The GenAI-powered workplace isn’t a future vision — it’s already here. And Riverbed is leading the way.

2x A Leader. One Unified Platform. Built for What’s Next.

We are honored to be recognized again as a Leader and are deeply grateful to our customers, partners, and employees for their continued trust and support. The future of work is here — and Riverbed is proud to be recognized as a Leader in Digital Employee Experience.

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