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Legal
Additional Use Rights
This Additional Use Rights document (“Additional Use Rights”) sets forth additional terms, conditions and/or limitations that govern the use and/or provision of the products and services listed below that are sold, licensed or made available by Riverbed Technology, Inc. and/or any of its affiliates, as applicable (“Riverbed”), in addition to all of the terms of the applicable purchase, license or other agreement that references these Additional Use Rights (“Agreement”).
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Legal
Data Processing Addendum
This Data Processing Addendum, including its Schedules and Appendices, (“DPA”) supplements and forms part of the applicable Customer Agreement available at www.riverbed.com/license, unless Customer has entered into a separate mutually signed written agreement expressly covering the sale or license of Riverbed Products and Services, in which case, this DPA supplements and forms part of such written agreement (in either case, the “Agreement”). This DPA shall not replace any comparable or additional rights relating to the Processing of Personal Data contained in Customer’s Agreement (including any existing data processing addendum to the Agreement).
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Channel Partner Professional Services Terms and Conditions
These Authorized Channel Partner Professional Services Terms & Conditions (“PS Terms”) set forth the terms and conditions that govern the Professional Services (as defined below) that are made available by Riverbed Technology, Inc. and/or any of its Affiliates, as applicable (“Riverbed”).
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Riverbed Global Support User Guide
Riverbed Technology offers world-class support to help customers fully leverage the value of their Riverbed investment.
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GCS Credits Offering Description Document Riverbed Portal Implementation
To enable enhanced performance visibility to accelerate operational and strategic decision-making and optimal business outcomes, Riverbed provides the Portal Implementation Service. This offering can be combined with additional Riverbed solution implementation services.
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GCS Credits Offering Description Document Riverbed NetProfiler Implementation
To provide added flexibility when addressing unique customer requirements and desired business outcomes, Riverbed provides three different offerings of the Riverbed NetProfiler Implementation Service: Starter, Standard, and Advanced. The following table identifies the service features included and highlights the differences between each offering.
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GCS Credits Offering Description Document Riverbed AppResponse Implementation
To provide added flexibility when addressing unique customer requirements and desired business outcomes, three different offerings of the Riverbed AppResponse Implementation Service are available: Starter, Standard, and Advanced. The following table identifies the service features included and highlights the differences between each offering.
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GCS Credits Offering Description Document Remote Services Support
GCS Credits Offering Description Document Remote Services Support
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Application Performance Baseline Assessment
Reduce risk to maximize performance
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