Riverbed IQ Assist uses a secure, private, Observability domain-specific language model to deliver natural language-based insights and analytics for anomaly detection, incident management, and recommended remediations. Natural language summaries of analytics help customers quickly understand anomalies and root causes across the entire observability landscape. Riverbed IQ Assist simplifies ticket creation, routing, and resolution with contextual insights, tailored remediation recommendations, and no-code/low-code workflows that automate expert knowledge.
Riverbed IQ Assist boosts productivity by analyzing alerts, correlating them with remediation actions, and recommending the most effective solutions. Operators can trigger remediations manually or automate them for faster resolutions. This approach reduces manual effort, minimizes escalations, and optimizes workflows, allowing L1 teams to resolve issues with precision.
Riverbed IQ Assist enhances analytics and automation by deeply embedding Generative AI across the Riverbed Platform to simplify the process of diagnostics and investigation, empower less experienced staff to resolve issues quickly, and significantly reduce Mean Time to Repair (MTTR) and First Call Resolution (FCR).
GenAI today, autonomy tomorrow. Riverbed IQ Assist is the key to that journey.
Watch the video to learn how the Riverbed Observability and Optimization Platform helps seamlessly connect all your observability data to prevent, identify, and resolve complex issues faster.