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Younger employees may leave company if digital needs aren’t met
Survey Overview
DEX Expectations of Gen Z and Millennials
As Gen Z and Millennials become a larger part of the workforce, expectations for the DEX have never been higher. The rising influence of these ‘digital natives,’ shift to hybrid work, and limited resources, have put tremendous pressure on IT to deliver on DEX — or risk losing talent and productivity. Some may even say the CIO is also now the Chief Talent Officer.
The Riverbed Global DEX Survey 2023 explores the perspectives of 1,800 IT and business decision-makers across 10 countries and seven industries. Leaders identify the challenges and gaps organizations face, and strategies and investment areas to meet the evolving digital expectations of employees.
INFOGRAPHIC
Global Insights for DEX
Learn what 1,800 leaders say about the DEX in this visual snapshot
DEX Facts
Leaders Provide Insight into DEX in Today's Enterprise
According to 95% of business and IT leaders surveyed, delivering a seamless DEX is important to remain competitive. Here’s some other key insights our survey uncovered.
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Identify at least one major obstacle to delivering a seamless DEX
0%
DEX is among top priorities for next 5 years
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Unified observability important to competitiveness and DEX
VERTICAL MARKET INSIGHTS
Digital Experiences Across Industry Sectors
Customer Testimony
Hear From Customers that are Delivering a Seamless Digital Experience
Dave Donatelli, Chief Executive Officer RiverbedThe rising influence of digital natives, shift in how and where people work, and IT complexity has put tremendous pressure on IT leaders to deliver on the digital experience expectations of employees. The Riverbed Global Digital Employee Experience survey found that delivering better digital experiences is getting harder. What’s encouraging is the vast majority of leaders are taking proactive steps to invest in technologies such as AI and unified observability, to deliver an improved digital employee experience.
