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Riverbed Crowned Best AI Platform in the 2025 AI Awards

Recognition in International Cloud Artificial Intelligence Awards Program Underscores Riverbed’s Leadership in AI-Powered Observability and Automation, Redefining the Future of IT Operations

 

REDWOOD CITY, Calif. – November 7, 2025 – Riverbed, the leader in AIOps for observability, today announced that it has been named a winner in The 2025 A.I. Awards program, taking home the award for Best AI Platform.

 

The Riverbed Platform was recognized for its unified, AI-driven approach to observability and IT operations. Purpose-built to simplify complexity in modern digital environments, Riverbed delivers full-stack visibility and intelligent automation to improve user experience and IT operations with safe, secure, and accurate AI. The Platform analyzes and correlates petabytes of telemetry data using advanced causal, predictive, and generative AI models – not sampled data – allowing IT teams to prevent performance issues before they impact users.

 

Jon Whittall, a judge for the A.I. Cloud Awards, said, “The Riverbed Platform delivers exceptional observability across IT infrastructure through AI-driven correlation and automation, representing a clear evolution beyond traditional monitoring tools. Its intelligent approach enhances efficiency, visibility, and control for IT operations and managed service providers alike. With a user-friendly interface and measurable performance improvements, The A.I. Awards recognizes Riverbed for redefining how organizations optimize their digital ecosystems.”

 

“We are thrilled to have won Best AI Platform in the 2025 A.I. Awards,” said Richard Tworek, Chief Technology Officer at Riverbed. “This award is a fantastic recognition of our commitment to helping customers modernize IT operations through AI. It validates our approach of combining real, high-quality data with advanced automation to deliver measurable business outcomes for our customers. We thank the panel for recognizing our achievements and we’re excited to see the strong momentum continuing around our innovative Platform strategy and expanded capabilities.”

 

Riverbed’s innovation builds upon decades of leadership in network performance and observability. This year, Riverbed has introduced several breakthrough capabilities, including the rollout of:

 

Through these innovations, Riverbed’s AI-powered observability platform has delivered measurable impact across a diverse range of industries, helping organizations improve operational efficiency, cut costs, and enhance user experience at scale. As a result, Riverbed’s observability bookings grew 92% year-over-year in the first half of 2025, underscoring rapid market adoption.

 

“We are extremely pleased to reveal the winners of the second annual A.I. Awards. The quality of submissions has been very high, making this year’s awards particularly exciting, and closely contested,” said James Williams, CEO, The Cloud Awards. “AI continues to be a driving force behind innovation in the cloud computing and SaaS industries. Riverbed has done a superb job in both demonstrating that spirit of innovation but also drawing a clear line towards the positive impact, and effectiveness, of their work in AI on their sector. We offer huge congratulations to them, and their fellow 2025 winners, and look forward to seeing how they continue to push the industry forwards in the years to come.”

 

Operated by the established cloud computing awards body The Cloud Awards, The A.I. Awards celebrates global excellence and innovation in artificial intelligence, with honors including Best AI Platform and AI Deployment of the Year, as well as effective applications of AI across sectors including finance, manufacturing, and entertainment. The program received entries from organizations of all sizes across North America, Europe, the Middle East, and APAC.

 

Riverbed is the only AI-powered observability provider recognized in both the Gartner® Magic Quadrant™ for Digital Experience Monitoring (DEM) and Digital Employee Experience (DEX) Tools. Riverbed has also been recognized by EMA, Forrester, and GigaOM for its innovation in AI operations and network observability.

 

To learn more about the Riverbed Platform and its AI capabilities, please visit: https://www.riverbed.com/.

 

To view the full list of 2025 winners, please visit: https://www.cloud-awards.com/2025-ai-awards-winners.

About Riverbed

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Riverbed and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners.

 

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About the Cloud Awards

The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. The Cloud Awards comprises five awards programs, each uniquely celebrating success across cloud computing, software-as-a-service (SaaS), cloud security, artificial intelligence (AI), and financial technologies (FinTech).

Winners are selected by a judging panel of international industry experts. For more information about the Cloud Awards, please visit https://www.cloud-awards.com/.

 

About The A.I. Awards

The A.I. Awards recognizes the best and the brightest in solutions utilizing artificial intelligence. The program incorporates 21 categories across a wide range of sectors, including ‘Best Use of AI in Retail and eCommerce’ and ‘Best Use of AI in Finance’.

 

 

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