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time spent on UC tools by both leaders & technical specialists
Telchemy & Riverbed
Real-Time Analytics for Unified Communications (UC) applications
JOINT VALUE
Deliver Crystal Clear UC Performance. Anywhere.
Riverbed NPM+ UC Module and AppResponse Unified Communications Analysis (UCA) integrate Telchemy VQmon® advanced voice and video analytics to support clear and concise end-to-end visibility in real-time communications. VQmon calculates MOS, jitter, latency, and packet loss, while Riverbed tracks that data so it can be correlated with underlying network and application performance analytics.
Together, Riverbed and VQmon help IT and NetOps teams quickly pinpoint the source of voice or video issues, ensuring consistently high-quality UC experiences across distributed hybrid work environments.
Benefits
Advanced UC Analytics Built for Modern Collaboration
Per-stream QoE Analysis
Calculates MOS, quantifies its contributing factors and delivers a comprehensive set of call-quality metrics in real time.
Comprehensive Codec and Platform Support
Monitors voice and video performance across Microsoft Teams™, Zoom®, Webex®, Google Meet™, and other platforms.
Encrypted Session Analysis
Evaluates media quality without decrypting media content, maintaining privacy and compliance.
Scalable Performance
Efficiently monitors thousands of concurrent media streams across distributed hybrid work environments.
FEATURED RESOURCES
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NPM+
Extends holistic network observability to cloud, Zero Trust, and remote work environments.
Unified Agent
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Riverbed AppResponse
Leverage packet-based analysis for effective network and application troubleshooting with Riverbed AppResponse.
Oveview
About Telchemy
Telchemy® is the industry leader in embedded analytics for voice and video applications. Its VQmon® technology is widely recognized as the standard for real-time quality monitoring and performance diagnostics across VoIP, IPTV, and UC&C environments. By integrating with Riverbed’s NPM+ and Unified Communications Module, Telchemy extends decades of expertise in media quality assessment to enterprise observability.
