How to Recycle
How to Recycle Your Trade Up Gear
Customers/Partners must log in to the Support Portal and go to the Trade Up page in order to certify that the products have been retired in accordance with local environmental standards and will no longer be used in a production environment. They also need to certify that the products have been traded up for new Riverbed products under the terms of the Trade Up Program.
Riverbed will provide credit for the unused maintenance support for the retired or recycled product(s). Failure to meet the terms and conditions of the Trade Up Program may result in the loss of discounts/credits on product purchased through it.
The Certificate of retirement certifies, through the Trade Up page on the support portal, the destruction of the traded up units in accordance with local environmental standards.
All questions related to the destruction of Trade Up units, including support credit memos, should be sent to:
rvbd-tradeup@riverbed.com
See our Terms and Conditions
Credit amount varies based on the appliance you are retiring and the new appliance you purchase to replace such older appliances. Credit amount may also vary based on any special pricing or other promotional offers made available on the sale of the new replacement appliance. Please contact your Riverbed authorized partner for more information.